Terms & Conditions

1. Agreement to terms

These Terms and Conditions ("Terms") form a binding agreement between you and Eminent Cloud, Bangalore, Karnataka, India. By accessing our website, downloading our desktop application, or using our services (the "Service"), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation.

3. Description of the Service

Eminent Cloud is a no-code AI training platform. A desktop application connects to cloud-based GPUs to train machine-learning models. Your raw files remain on your local machine; only compressed mathematical signals are sent to the cloud for processing. Features, limits and pricing may change over time.

4. Accounts and security

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorised use. We may suspend accounts to protect the Service.

5. Acceptable use

You agree that you will:

• only use data you own or have the legal right to use;
• not train models on illegal, infringing, non-consensual, or harmful data (including CSAM, deepfakes intended to deceive or harm, malware, or content that violates privacy or IP rights);
• not use the Service to break any law, infringe rights, or harm others;
• not attempt to disrupt, reverse-engineer, overload, or gain unauthorised access to the Service or its infrastructure;
• not resell or misrepresent the Service without authorisation.

We may remove content or suspend accounts that violate this section.

6. Your content and model ownership

You retain all rights to the data you use and to any AI model you train ("Your Content"). You own your trained models 100% and may export, host, monetise, or delete them at your discretion. You grant us only the limited, technical licence necessary to operate the Service (e.g. to process signals and deliver the trained model back to you). We do not use Your Content or your models to train our own base systems.

7. Our intellectual property

The Service, including the website, desktop app, software, design, trademarks and underlying technology, is owned by Eminent Cloud and protected by law. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose. No other rights are granted.

8. Plans, billing and refunds

• Paid plans are billed in Indian Rupees (INR) via supported gateways (UPI, PhonePe, cards).
• Subscriptions renew monthly until cancelled; you may cancel anytime and retain access until the end of the current cycle.
• Allocated GPU hours do not roll over between billing periods.
• Except where required by applicable Indian consumer-protection law, payments are non-refundable. If you believe you were billed in error, contact us within 7 days.
• We may change pricing with prior notice; changes apply from your next billing cycle.

9. Free tier and beta features

The free tier and any features labelled beta/preview are provided as-is, may have usage limits, and may change or be withdrawn at any time without liability.

10. Third-party services

The Service may integrate third-party services (e.g. payment, hosting, messaging). Your use of those services is subject to their terms; we are not responsible for third-party acts or omissions.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or that model outputs will be accurate or suitable for any purpose. You are responsible for evaluating outputs before relying on them.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMINENT CLOUD AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL OR BUSINESS, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ₹5,000, WHICHEVER IS GREATER. Nothing limits liability that cannot be limited by law.

13. Indemnity

You agree to indemnify and hold harmless Eminent Cloud from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from your misuse of the Service, your data, or your violation of these Terms or any law or third-party right.

14. Termination

You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms or to protect the Service, other users, or our infrastructure. Upon termination, your right to use the Service ends; clauses that by nature should survive (IP, disclaimers, liability, indemnity, governing law) will survive.

15. Governing law and dispute resolution

These Terms are governed by the laws of India. Subject to applicable law, the courts of Bangalore, Karnataka shall have exclusive jurisdiction. Before filing any claim, the parties agree to attempt good-faith resolution by contacting supreet@eminentcloud.in; disputes may be referred to arbitration in Bangalore under the Arbitration and Conciliation Act, 1996, conducted in English by a sole arbitrator.

16. Changes to these Terms

We may modify these Terms from time to time. Material changes will be notified via email or website notice. Continued use after changes take effect constitutes acceptance.

17. Contact

Eminent Cloud, Bangalore, Karnataka, India — supreet@eminentcloud.in.

Questions about this document? Email supreet@eminentcloud.in.